Job Description

Job Description

Job Description

If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.

WHAT WE OFFER:

• Company paid Life and Accidental Death and Dismemberment Insurance
• Company paid Long Term Disability Insurance
• 401(k) and Roth Retirement plan with Company Contributions
• Medical, Dental, Vision, and additional Life and STD Insurance
• Health Savings Account Plan with company contributions
• Paid time off
• Paid Sick time
• Paid Holidays
• Employee discounts
• And more!

Job Summary :

The Clinical Chart Review will serve as an adjunct to the patient’s care provider to coordinate their maintenance healthcare needs designed to optimize health for a variety of disease conditions such as diabetes, hypertension, hyperlipidemia, and others. The Clinical Chart Review will initiate care and orders for assigned patients based on a predetermined process to ensure the desired outcome. This individual is responsible for all scheduled patients for all providers within an assigned office. The Clinical Chart Review ensures to maintain communication with all providers and other healthcare staff in the office to ensure that quality, patient-centered care is provided.

Duties/Responsibilities :

• Be a valued member of the clinical team in providing patient-centered care

• Review and flag all scheduled patient charts using an electronic alert to indicate an area that the provider needs to address during the patient’s upcoming visit

• Identifies clinical opportunities where follow-up care is needed

• Order diagnostic testing as needed based on the algorithm/process as predetermined by nursing management and provider

• Manage variable from the algorithm that include (variables are dynamic):

a. Fall Risk Assessment

b. Smoking Cessation

c. BMI (Body Mass Index)

d. Mammogram

e. Bone Density

f. Pneumovax (Pneumonia vaccine)

g. Fecal Occult

h. Diabetic measures

• Communicate with providers and other healthcare staff as needed to assist with other tasks in the office

• Performs other duties as assigned

Education and Experience:

• Minimum High School diploma or equivalent required

• LPN licensed by the state in which employed or Registered/Certified Medical Assistant

• 3-5 years’ experience nursing and utilizing an EMR system

Knowledge :

• Ability to work independently with strict adherence to protocols in an accountable manner

• Detail Oriented

• Excellent communication skills both written and oral

• Superb time-management, organizational and problem-solving skills

Supervisory Responsibilities :

• None

Competencies:

• Accountability – Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving and outside the department/organization.

• Customer focus – knowing the patient needs and acting; accordingly, anticipating needs, and giving high priority to patient satisfaction and customer service.

• Empathy – Showing interest in other people’s feelings, attitudes, and reasoning.

• Integrity – Upholding generally accepted social and ethical standards in job-related activities and behaviors.

• Quality Orientation – Setting high standards regarding his/her work and working environment and acting; accordingly, developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.

• Strategic Thinking – Understands and processes complex information and exercises sound judgement, considering the situation, the issues, the key players and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.

• Teamwork – Working as a productive member of a cohesive group toward a common goal and contributing to learn development and effective team dynamics.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."

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